Passion in everything we do.

At GSI, we believe that our success is built on the trust and commitment of our stakeholders, who have invested in our vision and values. We also believe that our success is built on the dedication and expertise of our people, who have delivered excellence and innovation in every project. And we believe that our success is built on the support and inspiration of our community, who have encouraged us to make a positive impact in the world.

We have decades of experience in business process outsourcing, and we have worked with a variety of industries such as finance, banking, insurance, shared services, telecommunications, information technology and IT enabled services (ITES). This gives us the edge to support our chosen demographics with outstanding solutions and reliable results. We understand the needs and challenges of each industry, and we tailor our services to meet their specific requirements and expectations.

People Stories

Want to know what it's like to work at GSI? Don't take our word for it, hear it from our awesome staff members! They come from different places, do different things, and have different views, but they all love being part of GSI. Here, you can read some of their stories, in their own words, about their journey with us. You'll find out how they got here, what they do every day, what they enjoy and struggle with, and how they juggle work and life. These stories are not just informative, but also fun and exciting. We hope you have a blast reading them as much as we had a blast making them.

The Fun Team

Our Manila Team in One Video

Meet our energetic and creative team in Manila who put this video together to describe their experience and invite other talents to join GSI.

Ray Cabe

Head of Shared Services

Meet Ray, our Head of Shared Services who looks after our People, Technology and all of the services that run our operations in Manila. He shares with us his passion for excellence in service delivery that ultimately roots from his genuine care for our people and the communities they serve.

Alwin Bulosan

Regional Operations Manager

Alwin is one of our homegrown talents. He began his journey in GSI as a staff in our phone support team and made his way up to manage the largest offshore operations unit in our team.

His unique drive in pushing boundaries and delivering the best possible outcomes through people empowerment is recognised by his peers, stakeholders and staff members.

Purpose that fuels passion

At GSI, we are more than just a team of professionals. We are a group of passionate individuals who share a common vision: to make a positive impact on our communities through our work.

We believe that our purpose is not only to deliver high-quality services to our clients, but also to contribute to the well-being of our staff, our community and the environment.

GSI and GSI Hub are trademarks (pending application) of Guild Solutions, Inc.,
A fully-owned subsidiary of Guild Group Holdings Limited

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