Passion in everything we do.

At GSI, we believe that our success is built on the trust and commitment of our stakeholders, who have invested in our vision and values. We also believe that our success is built on the dedication and expertise of our people, who have delivered excellence and innovation in every project. And we believe that our success is built on the support and inspiration of our community, who have encouraged us to make a positive impact in the world.

We have decades of experience in business process outsourcing, and we have worked with a variety of industries such as finance, banking, insurance, shared services, telecommunications, information technology and IT enabled services (ITES). This gives us the edge to support our chosen demographics with outstanding solutions and reliable results. We understand the needs and challenges of each industry, and we tailor our services to meet their specific requirements and expectations.

Our Vision

Our vision is to become the preferred partner for similarly-sized institutions that share our values and vision, and that seek high-quality business consultancy and outsourcing solutions. We leverage our network of experts and talents, as well as our comprehensive suite of solutions and services, to tailor them to the specific needs of our clients.

We have crafted a medium-term plan, entitled Vision 2027. You may read more about the plan through the link below.

If you are interested in learning more about our company's vision and goals, you can watch our quarterly CEO briefings that provide an overview of our progress and plans. These videos will give you insights into our strategic objectives and overall direction. You can access them by clicking on the links below.

Q1 CEO Briefing

Q2 CEO Briefing

Q3 CEO Briefing

Q4 CEO Briefing

Our Mission

We are a team of experienced and passionate business consultants and service providers who share a common vision with our clients. We believe that small and medium sized organisations deserve the same level of quality and attention as large firms and institutions. We understand the challenges and opportunities that you face, because we have been there ourselves. We don't want you to feel left out or overwhelmed by the changing market conditions. We want you to thrive and grow with us, as we co-create value and innovation for the future.

Our Values

United by passion in everything we do, we strive to live by the values we believe in. We are committed to excellence, innovation, and customer satisfaction. We embrace diversity, inclusion, and social responsibility. We foster a culture of collaboration, learning, and growth. We empower our employees to unleash their potential and make a positive impact. We are more than a company, we are a community of passionate people who share a common vision and mission.

We create confidence by doing what we say we'll do, by being more than thought-leaders but also doers who use our expertise and experience to deliver solutions.

We are focused on the community so we look after our own, our employees and clients alike, by embracing our respective cultures and ensuring multiple benefits, respect and trust.

We are forward-thinking using our agility and inquisitive nature, we look beyond the immediate need to where we can help client's businesses to create longer-term value. We do this by being proactive, and by creating roadmaps that come with innovative solutions.

Our People

We don't just claim to value our people, we demonstrate it every day. Our people are loyal and motivated, and they deliver exceptional service to our clients. We offer best in class engagement activities for our staff, as well as a winning culture, driven by passion in everything we do.

Our Communities

GSI is committed to community service and social responsibility. As an outsourced unit since 2017 and a corporation since 2020, we have consistently engaged in serving the communities where we operate. Following the social responsibility principles of our parent company in Australia, we at GSI believe that investing in the future, promoting a world without discrimination and ensuring effective governance are essential for the well-being of our communities.

GSI and GSI Hub are trademarks (pending application) of Guild Solutions, Inc.,
A fully-owned subsidiary of Guild Group Holdings Limited

2024. All rights reserved. Guild Group Holdings Limited